Contact information
The Lunar Method® welcomes inquiries from customers, prospective customers, members of the media, content creators, potential collaborators and others interested in our business, products and services.
Please use the appropriate contact information below so we can review and respond to your inquiry as efficiently as possible.
OFFICIAL CONTACT INFORMATION
Brand / Store Name: The Lunar Method®
Website Operator, Seller & Contracting Entity:
The Lunar Method – The Original Gender Sway LLC
Email: info@theoriginallunarmethod.com
Website: theoriginallunarmethod.com
Website Contact: You may also contact us through the designated contact or messaging features available on our website.
Business / Mailing Address:
The Lunar Method – The Original Gender Sway LLC
2020 510th Ave
Armstrong, IA 50514
United States
How to Contact Us
The Lunar Method® provides customer and business support through written communication channels.
Our designated website contact channels and business email are our primary official methods of contact.
We do not provide telephone customer support or accept customer or business inquiries by telephone.
Using written communication helps us maintain an appropriate record of inquiries, account matters and requests and helps ensure that communications can be directed to the appropriate person for review.
BUSINESS AVAILABILITY & RESPONSE TIMES
Our business communications are generally monitored Monday through Friday during normal U.S. business hours, excluding U.S. federal holidays and other announced business closures.
We generally aim to respond to inquiries within 2–3 business days.
Response times may vary depending on the nature or complexity of the inquiry, business volume, holidays, whether additional information is required and the particular person who needs to review the matter.
Media and professional inquiries involving a deadline should clearly state the applicable deadline in the message.
These response times are general service targets only. They do not alter any statutory, contractual, cancellation, privacy or other deadline or response period established by applicable law, our Terms of Service, another applicable policy or the terms of a particular product or service.
CUSTOMER SUPPORT
For assistance with an order, purchase, product, service, customer access, Sway® Circle access, MOON® Calendars, LUNAR® Guides or another customer-related matter, please contact us through our website or email:
info@theoriginallunarmethod.com
Suggested Subject: Customer Support
For an existing order, please include where applicable:
- the name used for the purchase;
- the email address used for the purchase;
- your order number; and
- a brief description of the issue or assistance needed.
Please do not send passwords, complete payment-card information or other unnecessary sensitive information.
Existing 1:1 Clients
If you are currently receiving 1:1 Lunar Method® support, please continue to use the communication channel designated for your service for check-ins, tracking submissions, surge assistance and other service-specific communications.
The general business inbox and website contact channels should not be used in place of your designated 1:1 communication channel for time-sensitive cycle or surge-related support.
GENERAL & PRE-PURCHASE INQUIRIES
For general questions about The Lunar Method®, our products or services, purchasing, or where to begin, please contact us through our website or email:
info@theoriginallunarmethod.com
Suggested Subject: General Inquiry
You may also visit Start Here on our website for guidance about The Lunar Method® and the available pathways for different stages of the gender-swaying journey.
Please note that pre-purchase inquiries are intended to help with general product, service and readiness questions. Detailed individualized analysis is provided only where included within the applicable purchased service.
MEDIA, PRESS & INTERVIEW INQUIRIES
We welcome inquiries from journalists, reporters, editors, producers, newspapers, magazines, television and radio programs, news organizations, podcasts and other media professionals interested in The Lunar Method®, gender swaying, cycle tracking, lunar energy or related areas of our work.
Please contact:
info@theoriginallunarmethod.com
Suggested Subject: Media / Press Inquiry
Please include, where applicable:
- your name;
- publication, program or organization;
- contact information;
- the topic or nature of your inquiry;
- the interview, statement, comment or contribution requested; and
- your publication, recording or response deadline.
Including a deadline does not guarantee availability, but it helps us identify and review time-sensitive media inquiries appropriately.
CONTENT CREATORS, BLOGGERS & PODCASTS
Bloggers, content creators, podcast hosts, publishers and other creators interested in featuring The Lunar Method®, requesting an interview, discussing our work or proposing a collaboration may contact:
info@theoriginallunarmethod.com
Suggested Subject: Creator / Collaboration Inquiry
Please include information about your platform or publication, audience and the nature of the proposed feature, interview or collaboration.
Permission to use The Lunar Method® trademarks, logos, copyrighted materials, proprietary resources or other protected brand assets is not implied by correspondence or by our participation in an interview, feature or collaboration. Any requested use of protected brand assets remains subject to applicable authorization and our intellectual-property rights.
BUSINESS, PARTNERSHIP & PROFESSIONAL INQUIRIES
For potential partnerships, professional collaborations, technology opportunities, manufacturing, product development, distribution, professional services or other commercial inquiries, please contact:
info@theoriginallunarmethod.com
Suggested Subject: Business Inquiry
Please provide sufficient information for us to understand the nature of your proposal and how you are proposing to work with The Lunar Method®.
Submitting an inquiry does not create a partnership, agency, endorsement, contractual relationship, confidentiality obligation or other business relationship.
Please do not disclose confidential, proprietary, trade-secret or commercially sensitive information in an unsolicited inquiry.
Where confidential business discussions are appropriate, any necessary confidentiality or other agreements should be established separately before confidential information is exchanged.
PRIVACY & PERSONAL INFORMATION
For questions or requests concerning your personal information, privacy rights or our privacy practices, please contact:
info@theoriginallunarmethod.com
Suggested Subject: Privacy Request
Please review our Privacy Policy for additional information concerning how personal information is collected, used, stored, disclosed and otherwise processed and about rights that may apply to you.
Please do not include unnecessary sensitive cycle, reproductive, medical, financial, password or payment-card information in a general inquiry.
Where sensitive cycle or reproductive information is required for an applicable personalized Lunar Method® service, please use the form or communication channel designated for that service.
INTELLECTUAL PROPERTY, BRAND & LEGAL INQUIRIES
For inquiries concerning trademarks, copyright, licensing, brand use, suspected infringement, unauthorized reproduction or distribution, impersonation, counterfeit materials, Confidential Information or other intellectual-property or legal matters involving The Lunar Method®, please contact:
info@theoriginallunarmethod.com
Suggested Subject: Legal / Intellectual Property
Please provide sufficient information to identify the matter and, where relevant, the material, product, account, website, platform or conduct concerned.
Additional information concerning The Lunar Method® intellectual property, proprietary rights, Confidential Information and brand protections is available in our Legal Notice and Brand Integrity, Intellectual Property & Community Standards.
SUBSCRIPTIONS & CANCELLATIONS
For subscription-related questions, please review our applicable Subscription Cancellation Policy and Refund, Cancellation, Subscription & Store Credit Policy.
Where your subscription provides access to an online subscription-management portal, you may use that portal to manage or cancel your subscription in accordance with the applicable terms.
Where cancellation by email is available, please contact:
info@theoriginallunarmethod.com
Suggested Subject: Subscription
Please follow the cancellation method and timing applicable to your particular subscription.
Our general response-time target does not extend an applicable cancellation deadline. Customers remain responsible for submitting cancellation requests in accordance with the timing and method stated in the applicable subscription terms and policies.
OFFICIAL BUSINESS COMMUNICATIONS
For customer support, orders, purchases, subscriptions, privacy requests, legal or intellectual-property matters, media requests, collaborations and other formal business inquiries, please use our designated website contact channels or business email address.
The Lunar Method® does not provide telephone customer support, and telephone contact should not be relied upon for customer-service requests, cancellations, privacy requests, legal notices or other formal business communications.
The Lunar Method® maintains social-media accounts and customer communities, but not every social-media channel is continuously monitored or designated to receive formal business communications.
Unless expressly designated for a particular service or purpose, comments, direct messages, community posts and other social-media communications should not be relied upon for time-sensitive or formal business requests.
Personal social-media accounts belonging to our founders, owners or team members are not designated channels for formal customer-service, cancellation, privacy, legal or other business notices.
Nothing in this section prevents use of another method of notice where applicable law requires or expressly permits that method.
BUSINESS & LEGAL ENTITY INFORMATION
Website Operator, Seller & Contracting Entity
The Lunar Method – The Original Gender Sway LLC
2020 510th Ave
Armstrong, IA 50514
United States
Unless a different contracting entity is expressly identified at or before purchase, The Lunar Method – The Original Gender Sway LLC is the website operator, seller and contracting entity for purchases made through this website.
The Lunar Method® is the primary public-facing brand and store name under which applicable products and services are offered.
UK Intellectual-Property Rights-Holding Entity
Certain trademarks and related intellectual-property rights associated with The Lunar Method® are owned or controlled by:
The Lunar Method – The Original Gender Sway Ltd
Company No. 16380568
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
The identification of the UK entity above does not, by itself, mean that it is the seller or contracting entity for purchases made through this website.
For additional information concerning our business entities, intellectual-property ownership and applicable legal terms, please review our Terms of Service and Legal Notice.
ADDITIONAL INFORMATION
Our website contains additional policies governing specific aspects of your relationship with The Lunar Method®, including our:
- Terms of Service;
- Privacy Policy;
- Refund, Cancellation, Subscription & Store Credit Policy;
- Subscription Cancellation Policy;
- Disclaimer;
- Legal Notice;
- Brand Integrity, Intellectual Property & Community Standards; and
- other policies, terms or notices applicable to particular products or services.
Where an inquiry concerns a specific product, service, subscription, order or customer relationship, the applicable terms and policies should be reviewed together with this Contact Information page.
THE LUNAR METHOD®
GENDER SWAYING, REIMAGINED.™
The Lunar Method – The Original Gender Sway. All Rights Reserved.